JHS13

This seasonal quest will be over by the time I get answers.

Hi, my seasonal quest Behind Nine Seals appears bugged. I can only get 8, and it says the quest is ready to hand in, but when I try to reach the Scarlet Wanderer I'm blocked from entering the doorway. Anyone else have this problem? Thanks

I completed the Dark Magician stage of this quest. I used the scroll, entered, killed everything including the Dark Magician. I received the loot, the scroll is now gone, but the quest still shows incomplete. Please help, if I abandon the quest I'll have to start right at the beginning which is a pain and would put me off playing this. Thanks.