Jump to content
  • Member Statistics

    8,326
    Total Members
    515
    Most Online
    KaretniyEstag
    Newest Member
    KaretniyEstag
    Joined
  • Members

    • Puzo

      Puzo 16

      Members
      Joined:
      Last active:
  • Recent Topics

  • Сообщения

    • This is a poll to see your opinions about the problem with new shop UI design
    • Few days ago I had an accident while fighting on the arena. There was an enemy in the bottom left corner of the screen and I was tapping at him to attack. Unfortunately that is where the shop button is too. And it wouldn't be a big deal if the shop had old book-with-bookmarks type of design where all goods are placed on the page on the right and the left hand side is for bookmarks to open different sections of the shop. But the new design has this one long feed and the first element of the feed is dangerously close to the left corner where the shop button is and you can guess where this is going. Tapping a few times in the bottom left corner can ACCIDENTALLY open the shop and purchase whatever is placed as the first item in the feed. Here is a screenshot with two screens overlay to show you just how bad it really is. The overlay shows why it became a problem. The old design shows how it was impossible to become a problem before. This is NOT ok and I am not even the first victim. Other players made accidental purchases too. This new design is predatory. I waited for the support team to return from their vacation and fix the problem, but they refused to compensate me the diamonds even though I didn't open the chest I was tricked into buying. I don't want that item. I can delete it myself and record it to prove that it was not opened. And the support team has tools to send stuff via mail. They could easily return me 100 diamonds but they turned out to be so petty and greedy as to refuse. Can this problem be solved without changing the new shop UI? Yes, in many ways. First you can allow to sell such items back without penalty so if I spent 100 diamonds to buy chest, I could be allowed to return it back and get 100 diamonds back Second there can be some mechanism to block all diamond spendings on a character/account that will turn all light blue buttons into greyed out buttons. With that mechanism implemented, tapping on any diamond price tag tile in the shop will have no effect. Pretty simple right? Just like you can't buy stuff when you don't have enough diamonds, or when you can't queue up for arena when teammate is offline. All the tools are already available. You just need to apply them. Third you could just remove the shop button while players are in the arena. Like, seriously, how do you imagine that? How would a gladiator in the middle of a fight open a store and purchase some scrolls or potions? This mechanics should simply be unavailable during arena fights to begin with. Prepare for your arena before the fight. That is a more realistic approachm Because of this new UI I can't play arena. It doesn't matter how low the probability of tapping in that area is, when you spam arena as much as I do, the chances of it happening even once are pretty much 100%. In fact, they are 100% because this has already happened. And it will happen to other players as well. And it will happen outside of arena too. No game mode is protected from this accidental purchase. The support refuses to compensate diamonds that were spent like this even if it is obviously an accident. If you don't protest now, it will all end up with a pop up window in the middle of your screen at random moments with a diamond purchase offer. Do not ignore the problem. Your opinion matters. 
    • Well, I started the game after the Arena ranking. But I would appreciate it much more with ranking.
×
×
  • Create New...