Log in interface bug

[Sylas]

Look at interface...stuck here since long time...i press google play games nothing happen cant access my account...

 

U know how many xp and prizes i lost cuz of that??? The dream event nearly end..so what now? I hope to be compensated for all my losses

 

And no reply on email until now i checked the the address and resend many times....what a bad behaviour with ur player...very annoying 

[Laudna]

HI,

We are sorry that this issue has interrupted your experience.
Please, try to reinstall your game from Google Play and get back to us, if the issue persists.
If you'll need any additional assistance, please, include your in-game nickname, device model and type of internet connection you are using in your next reply.

[Sylas]

I reinstalled many times nothing happen...

Im using Xiaomi Note 10s

Using wifi or 4G internet...

Ive 5 chars: Alippal/ Bloody Shura /

Cimaly etc.....

[Sylas]

1 hour ago, Laudna said:

HI,

We are sorry that this issue has interrupted your experience.
Please, try to reinstall your game from Google Play and get back to us, if the issue persists.
If you'll need any additional assistance, please, include your in-game nickname, device model and type of internet connection you are using in your next reply.

I reinstalled many times nothing happen...

 

Im using Xiaomi Note 10s

 

Using wifi or 4G internet...

 

Ive 5 chars: Alippal/ Bloody Shura /

 

Cimaly etc.....

[Laudna]

Hi,

Once again, we are sorry, that this issue has interrupted your experience with the game.
For us to resolve this issue correctly, please, capture the process of starting the game on a video and send it to us.
We will be waiting for your reply!

[Sylas]

As u see..when i press on google play games keep like that nothing 

This happened since i press quit from settings 

 

Hope u fix it...waiting to be compensated for all my losses

[Sylas]

@Laudna

Any new updates about the problem???

[Sylas]

@Laudna any good news??

[Laudna]

Hi,

We have checked your account and see, that this problem is connected to your Google Play account. Please, try to withdraw your Skylore authorization in the Google Play settings.
For additional help, we recommend to contact Google Play support services.

Have a great day!