Sylas Posted November 5, 2024 Share Posted November 5, 2024 Look at interface...stuck here since long time...i press google play games nothing happen cant access my account... U know how many xp and prizes i lost cuz of that??? The dream event nearly end..so what now? I hope to be compensated for all my losses And no reply on email until now i checked the the address and resend many times....what a bad behaviour with ur player...very annoying Link to comment Share on other sites More sharing options...
Administrators Laudna Posted November 6, 2024 Administrators Share Posted November 6, 2024 HI, We are sorry that this issue has interrupted your experience. Please, try to reinstall your game from Google Play and get back to us, if the issue persists. If you'll need any additional assistance, please, include your in-game nickname, device model and type of internet connection you are using in your next reply. Link to comment Share on other sites More sharing options...
Sylas Posted November 6, 2024 Author Share Posted November 6, 2024 I reinstalled many times nothing happen... Im using Xiaomi Note 10s Using wifi or 4G internet... Ive 5 chars: Alippal/ Bloody Shura / Cimaly etc..... Link to comment Share on other sites More sharing options...
Sylas Posted November 6, 2024 Author Share Posted November 6, 2024 1 hour ago, Laudna said: HI, We are sorry that this issue has interrupted your experience. Please, try to reinstall your game from Google Play and get back to us, if the issue persists. If you'll need any additional assistance, please, include your in-game nickname, device model and type of internet connection you are using in your next reply. I reinstalled many times nothing happen... Im using Xiaomi Note 10s Using wifi or 4G internet... Ive 5 chars: Alippal/ Bloody Shura / Cimaly etc..... Link to comment Share on other sites More sharing options...
Administrators Laudna Posted November 6, 2024 Administrators Share Posted November 6, 2024 Hi, Once again, we are sorry, that this issue has interrupted your experience with the game. For us to resolve this issue correctly, please, capture the process of starting the game on a video and send it to us. We will be waiting for your reply! Link to comment Share on other sites More sharing options...
Sylas Posted November 6, 2024 Author Share Posted November 6, 2024 As u see..when i press on google play games keep like that nothing This happened since i press quit from settings Screenrecorder-2024-11-04-11-58-35-643.mp4 Hope u fix it...waiting to be compensated for all my losses Link to comment Share on other sites More sharing options...
Sylas Posted November 7, 2024 Author Share Posted November 7, 2024 @Laudna Any new updates about the problem??? Link to comment Share on other sites More sharing options...
Sylas Posted November 10, 2024 Author Share Posted November 10, 2024 @Laudna any good news?? Link to comment Share on other sites More sharing options...
Administrators Laudna Posted November 11, 2024 Administrators Share Posted November 11, 2024 Hi, We have checked your account and see, that this problem is connected to your Google Play account. Please, try to withdraw your Skylore authorization in the Google Play settings. For additional help, we recommend to contact Google Play support services. Have a great day! Link to comment Share on other sites More sharing options...
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